There has been infinite progress, yes. But lots of progress still means that there's institutional problems.

To be honest, I would /way/ rather have someone saying it explicitly than just the Big Freeze. (The Big Freeze is very common in so many walks of life.) It's way easier to deal with explicitness (as is obvious from Rachel & Sherwood's post), and sort of paradoxically, I personally tend not to find it as hurtful, long term.